Terms & conditions

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Raven Pro Terms of Use

Raven Pro provides a personalized subscription service that allows our members to access Films, Short Films, Web Series and TV shows ("Content") streamed over the Internet to certain Internet-connected devices ("Raven Pro ready devices"). These Terms of Use govern your use of our service. As used in these Terms of Use, "Raven Pro service", "our service" or "the service" means the personalized service provided by Raven Pro for discovering and watching Raven Pro content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service. The content on RAVEN PRO and all copyrights, patents, trademarks, service marks, trade names and all other intellectual property rights therein are owned by Raven Pro and/or its licensors or group companies and are protected by applicable Indian and international copyright and other intellectual property laws. You acknowledge, understand and agree that you shall not have, nor be entitled to claim, any rights in and to the Website/ Application content/ services and/or any portion thereof. You agree not to copy, reproduce, duplicate, stream, capture, archive, upload, download, publish, broadcast, sell, resell, edit, modify, manipulate, translate, decompile, disassemble, reverse engineer or exploit for any purposes the content or any portion of Website/ Application, including, without limitation, the Content and the Marks, except as authorized by these TERMS or as otherwise authorized in writing by Raven Pro. In addition, You are strictly prohibited from creating derivative works, or materials that otherwise are derived from or based on in any way the Content and the Marks, including montages, mash-ups and similar videos, wallpaper, desktop themes, greeting cards, and merchandise, except as authorized by these TERMS or as otherwise authorized in writing by Raven Pro. You must abide by all copyright notices, information, and restrictions contained in or associated with any Content. You must not remove, alter, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the Content or any digital rights management mechanism, device or other content protection or access control measure (including, without limitation, Geo-filtering and/or encryption) associated with the Content. You hereby agree that all intellectual property rights, title and interest in the user-generated content published or generated on Website/ Application by You shall vest with Raven Pro.

AGE

Unless otherwise specified, Raven Pro is available for individuals who have attained the age of majority in their jurisdiction. In the case of Indian jurisdiction, this service is restricted to Users below the age of 18 also referred to as minors. If You are under the relevant age of majority in Your jurisdiction, You may only access the Website/ Application and avail the Services only in accordance with applicable law which enables a minor in your jurisdiction to access such a service. In India, by browsing or downloading and/or installing and/or using Raven Pro, You represent and warrant that YOU are 18 years of age or older and in case YOU are less than 18 years of age, You have taken consent of Your parent or guardian. SOME CONTENT OFFERED ON THE SITE MAY NOT BE SUITABLE FOR SOME VIEWERS AND THEREFORE VIEWER'S DISCRETION IS ADVISED. ALSO, SOME CONTENT OFFERED ON THE SITE MAY NOT BE APPROPRIATE FOR VIEWERSHIP BY MINORS. PARENTS AND/OR LEGAL GUARDIANS ARE ADVISED TO EXERCISE DISCRETION BEFORE ALLOWING THEIR CHILDREN AND/OR WARDS TO ACCESS CONTENT ON THIS WEBSITE.

PERSONAL USE The Raven Pro service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your Raven Pro membership we grant you a limited, non-exclusive, non-transferable right to access the Raven Pro service and view Raven Pro content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances. You further agree not to use our packages for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction including but not limited to copyright laws. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services and further actions and remedies as provided in law. Raven Pro shall have the discretion to make certain or all Content that is a part of the Subscription available to You on either one or limited number of end user device concurrently.

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GEOGRAPHICAL CONDITION

Raven Pro is available in select countries only. Raven Pro would not be held responsible for hindrances in the access and use of Raven Pro due to geographical change in Your location. Further, YOU will be solely liable for accessing and using Raven Pro in the countries of Your use. Your subscription to Raven Pro in a particular geographical territory shall be valid for that territory only and shall not automatically entitle you to access your account from a different geographical territory, unless specifically permitted by Raven Pro. You will be required to re-subscribe to Raven Pro in the event that you wish to use the services from a different territory other than the one from where you originally subscribed to Raven Pro.

MEMBERSHIP

You will be solely responsible for obtaining and maintaining the Device and Internet connection needed in order to access and use Raven Pro and paying for all such charges in relation thereto. Internet charges will depend on the plan subscribed by You from the internet service provider. Raven Pro is compatible on selected operating systems and specific versions and Device(s). The download procedure of the Application shall be subject to the process specified by the operating system of Your Device(s). You need to have a Device connected with Internet for download of Raven Pro Application to begin and complete. Raven Pro shall not be responsible in case of any fluctuation in the Internet connection speed leading to corruption of Application file download or any delayed or defective download of the Application on Your Device(s). Raven Pro may, at its sole discretion, make bug fixes, updates for the installed Application. In the event Raven Pro has upgraded the Application or any features thereof, You will be required to update Your Device in order to make the Device compatible with such upgrades. Raven Pro shall not be responsible or liable to You in the event You are unable to access Raven Pro or view the Content on Raven Pro due to Your failure to upgrade Your Device.

BILLING AND ACCOUNT INFORMATION

By subscribing to Raven Pro, you are expressly agreeing that Raven Pro is authorized to charge you subscription fee as per your selected plan, any other fees for additional services you may purchase, and any applicable taxes in connection with your use of Raven Pro’s Service through any such payment method/ instrument including but not limited to credit/debit card, net banking or other payment method/ instrument accepted by Raven Pro ("Payment Method") that you have provided. The Payment Methods will differ from platform to platform (operating systems). The length of the Biling cycle will depend on the type of Subscription that you choose when you sign up for services. The Subscription Fee will be billed at the beginning of Your Subscription membership and on each subsequent renewal (as per the Subscription plan chosen by You) unless and until You cancel Your Subscription or the Subscription is otherwise suspended or discontinued pursuant to these Terms. In the event you desire to discontinue your subscription, you may contact us at [email protected] in order to obtain assistance in this regard. Depending on packages and/or value added services and the term of the proposed subscription, You will be required to make payment via a Payment Method provided by Raven Pro for accessing and browsing Raven Pro. If You wish to avail Raven Pro after the expiry of the initial term of Subscribed Packages, You shall prior to the expiry of such term, recharge Your account with the then prevailing subscription charges. The Subscription or any information with respect to same is not transferable to any new or existing account under any circumstances. However, Any changes in the Subscription Plan opted by You is effective only after the expiry of the current Subscription period for which You have already been billed. Accordingly, the Subscription as per revised plan opted by You shall be effective only after the expiry of the then current Subscription period. You agree to provide current, complete and accurate account information for all subscriptions. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

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NO REFUNDS

The Subscription Fees once billed are non-refundable irrespective of whether the Subscription has been used by You or not and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of current billing period.

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AVAILABILITY & QUALITY

The availability of content(s) to view through Website/ Application will change from time to time at the sole discretion of Raven Pro. The quality of the display of the streaming video may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/ or speed of your internet connection, and/ or quality of user’s hardware. You are responsible for all internet access charges. Please check with your internet provider for information on possible internet data usage charges. The time it takes to begin watching Raven Pro content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your Raven Pro ready device.

ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between You and Raven Pro and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between You and Raven Pro (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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